Cookies Policy

A cookie is a small text file that a website asks your browser to store on the device you are using. It holds a short piece of information, such as an identifier for your session, and it is sent back to us the next time you load a page. Local storage, pixels and the software kits built into mobile apps work in much the same way, and where this policy says cookies it covers all of them.

We use cookies for four broad reasons:

• We keep you signed in and keep your account secure as you move between the pages, the cashier and the games.
• We remember choices you have made, such as your language, your display preferences and the limits shown in your account.
• We see how the site is used, so that we can fix faults and improve the pages people spend time on.
• We measure our advertising and, where you have agreed to it, show you messages that are more relevant to you.

Some cookies are set by us. Others are set by the suppliers who provide parts of the site, such as the game studios, the payment services in the cashier and the tools we use for measurement. We ask those suppliers to use the data only for the purposes we have agreed with them.

As the holder of a gaming licence, we also rely on cookies to help confirm that you are the account holder, that you are 18 or over, and that the safer gambling tools you have set are applied to your session.

We group cookies into the four categories below. Only the first is set without your consent, because the site cannot work without it. You can accept or refuse the other three, and you can change your mind later.

Strictly necessary cookies

These make the basic functions work. They keep your session active after you log in, hold a deposit together while it is in progress, spread traffic across our servers and help us spot unusual activity on an account. They also record whether you have accepted or refused the other categories, so that we do not ask the same question on every visit. Because the site cannot be provided without them, they cannot be switched off in the cookie notice.

Performance and analytics cookies

These tell us how the site is used overall: which pages are opened, how long they take to load, where a journey such as registration is abandoned and which error messages appear. The reports we look at describe groups of visitors rather than named individuals, and we use them to fix faults and decide what to change.

Functionality cookies

These remember the choices you make so that you do not have to make them again, such as your preferred language, whether sound is on or off in a game, the layout of the lobby and whether you have already closed a notice. Without them the site still works, but it will not keep these settings between visits.

Marketing cookies

These measure how our advertising performs and limit how often you see the same message. They may record that you arrived from a particular campaign, or that you have already opened an account, so that we do not advertise something you already have. On our pages they may be set by the partners who place that advertising. They are used only if you agree to them, and never to direct gambling advertising at someone who has self-excluded with us or registered with GamStop.

In the cookie notice on this site

When you first open the site, a notice asks whether you accept cookies beyond the strictly necessary ones. You can accept all, refuse all, or choose category by category. The same panel can be opened again from the footer of any page, and a new choice takes effect as soon as you save it.

In your browser or device settings

Every current browser lets you see the cookies stored on your device, delete them and block new ones, either for all sites or for ours alone. The controls sit in the privacy or security part of the settings menu, and the wording differs between browsers, so the help pages of the browser you use are the quickest guide. Mobile devices also have settings that limit advertising identifiers in apps.

1. Open the privacy or security settings of your browser or device.
2. Choose whether to block all cookies, block only those set by other organisations, or clear what is already stored.
3. Save the change, reload our site and set your preferences again in the cookie notice.

Clearing cookies also clears the record of the choice you made here, so the notice will appear again on your next visit.

You can use most of the site with analytics, functionality and marketing cookies switched off. Blocking strictly necessary cookies is different, because they carry the information that holds a logged-in session together. If they are blocked, the following problems are likely:

• You may not be able to log in, or you may be signed out as you move from one page to the next.
• Deposits and withdrawals started in the cashier may not complete, and your balance may not update.
• Games may fail to load, or they may lose their settings part way through a session.
• A safer gambling setting such as a time-out may not be applied correctly to your session.
• The cookie notice will keep appearing, because we have nowhere to store your answer.

We update this policy when the cookies we use change, when a supplier is added or removed, or when the guidance we follow changes. The version published on this page is always the current one, so please look over it from time to time. Where a change means we need your consent again, the cookie notice will ask for it.

If you have a question about this policy, about a particular cookie, or about how to switch something off, write to us at support@casinomobilewins.co.uk or use the live chat on the site. Telling us the page you were on and the device and browser you were using helps us answer quickly.

Our site is for adults aged 18 or over. If gambling has stopped being entertainment, you can set a deposit limit, take a time-out or close your account with us, or exclude yourself from gambling sites licensed in Great Britain through GamStop. Free and confidential support is available from GambleAware, GamCare and the National Gambling Helpline.